HMRC investigations and voluntary disclosure need careful answers, complete information and someone who will stay with the case. Egbenn handles the work directly across Hertfordshire and London.
An old return, undeclared income or a dissolved company can become harder to fix when letters go unanswered. The first job is to establish what happened, what HMRC has asked for and what must be corrected.
Egbenn Accountancy is an ACCA registered practice for owner-run businesses across Hertfordshire and London. It handles HMRC enquiries, voluntary disclosures and company restorations directly. Crosby Enninful ACCA manages the work, with fees agreed before it starts and never billed from a timesheet.
The request, deadline and affected returns are identified before an answer is prepared.
Undeclared income, returns and supporting calculations are reviewed as one connected issue.
Outstanding filings and future returns are addressed alongside the immediate HMRC work.
A difficult case often starts with one unanswered question, missing return or company deadline.
“I left rental income off earlier returns and now need to put it right with HMRC.”
Waiting leaves more periods to review and more correspondence unresolved.
“HMRC has asked questions about a return, but I cannot see what supports the answer.”
An incomplete reply can leave further questions and deadlines to manage.
“The company was dissolved while cash remained in its bank account, and the bank will not release it.”
The directors cannot access the cash while the company remains dissolved and filings are outstanding.
What changes once Crosby has the whole position?
The unanswered questions are set out in order. The information HMRC needs is gathered before a response is sent. Crosby handles the correspondence and explains each decision.
Answer these questions about the accountant dealing with your business now.
Question 1 of 3
Could they tell you today exactly what HMRC has asked for?
Could they show which returns, income and supporting documents need reviewing?
Could they handle the disclosure or enquiry without referring it elsewhere?
The gap is real because nobody owns the full response. The free growth review is the next step for deciding what needs attention first.
Some groundwork is covered, but one part still needs an owner. The rental income disclosure below shows why the response and future returns belong together.
Three yeses mean the matter is being managed properly. Read the guides if you want to understand Egbenn’s wider approach before making any change.
Direct handling reduces the number of people who need the same history explained.
A separate adviser needs the history explained again.
You coordinate between the accountant and the person handling HMRC.
Outstanding filings may sit outside the immediate response.
Future returns may need a separate handover.
Crosby reviews the letter, returns and supporting information.
The disclosure or enquiry is handled directly.
Outstanding filings are identified alongside the HMRC work.
Ongoing returns are set up to stay correct.
A yes to each question makes the next decision easier.
Has every HMRC letter been gathered?
Yes means the full request can be reviewed.
Has each deadline been recorded?
Yes means the immediate dates are visible.
Are the affected returns available?
Yes means the filed position can be checked.
Has all relevant income been identified?
Yes means the review starts from the full position.
Can each calculation be supported?
Yes means the explanation has evidence behind it.
Are earlier replies available?
Yes means nothing already said is overlooked.
Are other filings outstanding?
Yes means they can be addressed together.
Are future returns now covered?
Yes means the same gap is less likely to continue.
The immediate response and the filings around it are handled as connected work.
The letter, return and supporting information are reviewed before correspondence is prepared.
Check if Egbenn fitsUndeclared income or another error is calculated, explained and submitted with the supporting information.
Check if Egbenn fitsRestoration applications and outstanding filings are handled when a dissolved company still has money or unfinished business.
Check if Egbenn fitsThese cases show what was done without suggesting every case will follow the same path.
Rental income from several properties had never been declared.
Egbenn prepared and submitted the voluntary disclosure, dealt with HMRC and set up ongoing returns.
Enquiries into a return or claim are also handled directly, with the same person managing the correspondence.The company had been dissolved while cash remained in its bank account.
Egbenn filed the restoration application, brought outstanding filings up to date and guided the directors through the bank release.
Clients described by type. Names withheld.
Each stage answers a different question before anything is sent.
Crosby reads the letter, checks the deadline and identifies the returns and information involved.
Returns, income, calculations and previous correspondence are brought into one review.
Explanations, calculations and supporting documents are checked before submission.
Outstanding filings and ongoing reporting are addressed so the same gap does not continue.
Property activity run as a side interest alongside a full-time job is outside Egbenn’s focus.
Short-life contractor companies and businesses run beside employment are unlikely to fit.
Pre-revenue start-ups without an established trading business are unlikely to fit.
Income or expenses that are not real will never be declared.
Answer a few quick questions and the free growth review will confirm whether Egbenn is a fit.
For ongoing clients, the fixed monthly fee can cover bookkeeping, VAT, payroll and CIS. It can also cover year-end accounts, corporation tax and the director’s personal tax. HMRC enquiry, disclosure or restoration work is scoped after Crosby reviews the case. The fee is agreed before work starts.
Yes. Egbenn often works with owners who already have an accountant but need direct help with HMRC. Crosby first establishes who holds the relevant returns and supporting documents. No change is made until the scope is understood. If a wider switch makes sense, Egbenn manages the handover.
Usually, no immediate software change is required to review an HMRC letter or prepare a disclosure. Crosby first checks what information exists and whether it supports the returns involved. If ongoing bookkeeping needs correcting, any software decision is explained before changes are made.
Your current accountant may need to provide returns, calculations and supporting documents. Egbenn can request these through the usual professional handover process if you decide to switch. The timing is planned around open deadlines. Catch-up work is identified and agreed before it begins.
An HMRC enquiry starts with questions about a return or claim. A voluntary disclosure begins when undeclared income or another error needs correcting. Egbenn reviews the relevant periods, prepares the explanation and calculations, submits the response and manages correspondence. The final decision remains with HMRC.
Yes, Egbenn handles company restorations rather than sending them elsewhere. The work can include preparing the restoration application, bringing outstanding filings up to date and guiding directors through the bank’s release process. The facts of each company determine what is required, and access to funds depends on completing the relevant steps.
Answer a few quick questions for a personalised recommendation and, if there is a fit, Crosby will arrange the review.
Check if Egbenn fitsSend the question and explain which HMRC letter, return or company issue is involved.
Ask Crosby a questionRead the guides for plain answers on tax filings, switching accountants and keeping future returns up to date.
Read the guides